Privacy policy & disclaimer

GapResolve processes personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

Personal Data Collected
Most parts of this website can be visited without providing personal data. Personal data is collected only when submitted through the contact form. The data collected may include first name, last name, company name, email address, phone number and message content.

Technical data such as IP address, device information, browser information, server logs, security logs and access timestamps may be processed to protect the website and ensure proper functioning. Server logs are automatically generated by the hosting provider (xneelo). Security tools such as Wordfence may generate additional logs to detect unauthorized access or misuse.

This website uses cookies. Non-essential cookies (analytics or marketing) are placed only after consent. Details are provided in the cookie policy.

Purpose and Legal Basis
Personal data submitted via the contact form is processed solely to respond to the inquiry. Legal basis: consent given when submitting the form.

Technical and security-related data is processed to maintain website security, stability and detect misuse. Legal basis: legitimate interest.

Analytics tools such as Google Analytics may be used to understand website usage and improve performance. Analytics cookies are activated only after consent.

Data Storage and International Transfers
Contact form submissions are stored in WordPress and forwarded via Microsoft 365 email.

The website and database are hosted by xneelo in South Africa. This constitutes an international data transfer outside the EU. Standard Contractual Clauses or equivalent safeguards apply.

Security tools like Wordfence may transfer data outside the EU under appropriate safeguards. If analytics or embedded services store data outside the EU, similar protections apply.

The hosting provider may create backups containing personal data. These are stored according to their retention schedule.

Embedded Content
Embedded LinkedIn or InsightElf content may collect data such as IP address, browser details, device information and interaction data. These services may place cookies and process data under their own privacy policies.

Data Recipients
Personal data may be processed by:
• xneelo (hosting provider)
• Microsoft 365 (email provider)
• Wordfence (security tool)
• Google Analytics (if activated after consent)
• Complianz (consent management tool)

No data is shared with third parties for marketing, profiling or commercial purposes.

Your Rights
You have the right to request access, rectification, deletion, restriction of processing, data portability and the right to object. Consent can be withdrawn at any time.

Requests can be submitted via the contact form or by email to gap@gapresolve.com. Proof of identity may be requested to prevent unauthorized access. Requests are handled within 30 days.

No Automated Decision-Making
No automated decision-making or profiling is carried out.

Minors
This website is not intended for persons under 16. No personal data of minors is knowingly collected. If such data is received unintentionally, it will be erased as soon as reasonably possible.

Security Measures
Appropriate technical and organizational security measures are in place, including encryption, access control, secure connections (HTTPS), firewalls, monitoring of unauthorized access attempts, server logs and automated security scanning.

Supervisory Authority
More information about data protection rights is available at www.dataprotectionauthority.be
Belgian Data Protection Authority
Rue de la Presse 35, 1000 Brussels.